Shipping Time - Delivery may take up to 4 - 8 weeks.
Updated - 10th Nov 2021
As you are aware of the current scenario around COVID-19 and the impact of the situation on the supply chains, flight operations it has caused the world over, our operations are also impacted mainly as under due to extension of the Flights not being opened as usual before PRECOVID, currently only limited AIR BUBBLE agreement flights are running:
1. Shipping Time: Due to COVID-19, The Government of the origin country from where our contracted pharmacy ships from have been facing huge bacgklogs due to very limited flights running to USA. As a result, the orders which are being dispatched are taking 30 to 40 working days to arrive. Please factor this delay at the time of placing your order, if the situation improves we will try to ship quickly. The average delivery time which was earlier, 7-21 working days will currently be 30-40 working days from 10th Nov 2021 onwards. This delay will also apply to orders which were already paid or shipped recently.
2. Customer Service: We are fully operational but during this time our Phone, Chat, Email support executives would have limited information of your order due to shipping restrictions.
3. Refunds: Need to cancel your order? Request a refund and we’ll credit the amount in the form of a VOUCHER that’s valid for 1 year.
We appreciate your patience and understanding in this testing time, and hope that we all come out stronger and better than before, once this situation subsides.
To know more about Covid-19 and the safety precautions you can take to prevent its spread, please read this:
God bless and Stay Safe.
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